FAQs • City of Windcrest • CivicEngage

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What forms of payment do you accept for paying my water bill?: Cash, check, money order, credit card and cashier's check. Residents can opt to have their bills paid by EFT (electronic funds transfer), either out of a savings or checking account.

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Water & Sewer Department

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1. How do I report a water emergency?: You can contact the BCWID#10 at 210-422-4159 for emergencies

2. How often do you bill for water service?: Once a month. They are sent out the last working day of the month

3. What forms of payment do you accept for paying my water bill?: Cash, check, money order, credit card and cashier's check. Residents can opt to have their bills paid by EFT (electronic funds transfer), either out of a savings or checking account.

4. What are BCWID#10's hours of operation?: Monday - Thursday from 8:00 am till 4:00 pm and Friday 8:00 am to 3:00 pm

5. Where can I drop off my water payment?: In the City Hall parking lot, there is a white, drop box marked "City Payments" which can be used to drop off payments for water bills, garbage bills, and alarm permit renewals.