Show All Answers

1. How do I report a water emergency?

You can contact the BCWID#10 at 210-422-4159 for emergencies

2. How often do you bill for water service?

Once a month. They are sent out the last working day of the month

3. What forms of payment do you accept for paying my water bill?

Cash, check, money order, credit card and cashier's check. Residents can opt to have their bills paid by EFT (electronic funds transfer), either out of a savings or checking account.

4. What are BCWID#10's hours of operation?

Monday - Thursday from 8:00 am till 4:00 pm and Friday 8:00 am to 3:00 pm

5. Where can I drop off my water payment?

In the City Hall parking lot, there is a white, drop box marked "City Payments" which can be used to drop off payments for water bills, garbage bills, and alarm permit renewals.