Greater Randolph Area Services Program

Contact GRASP

  • (210) 658-3578
  • Visit the GRASP Website
  • GRASP Senior Center: 250 Donalan Dr, Converse, TX 78109 
  • GRASP Thrift Center:  417 E Aviation Blvd, Universal City, TX 78148
  1. Windcrest Shuttle
  2. About

Windcrest Shuttle

The City of Windcrest has contracted GRASP to help provided low cost transportation for Windcrest Residents. It is offered Monday - Friday from 9:00 AM to 2:00 PM. it is a curb-to-curb service, fare is $5 per trip within a 5 mile radius from Windcrest. Buses are wheelchair accessible.

How to Register

When scheduling your first ride the GRASP dispatcher will ask for important information specific to you and your trip. After your first trip they will usually ask only for your trip information. 

Scheduling Your Trip

Trip request can be made 30 days in advance, but no later than 12:00 PM the day before. Reservations are done on a first-come, first-served basis and limited to availability of a vehicle and seats for desired date and time

  • Call 210-658-3578 to schedule your trip
  • Give the date and time you wish to arrive at your destination
  • Give complete address from which you will depart and where you need to go 
  • When you plan to return
  • How many others will ride with you
  • Whether you have a personal care attendant that assists you – care attendants or spouse can ride free

Service animals are allowed. Please inform the GRASP dispatcher if you will be bringing a service animal. Other pets and emotional support animals are NOT allowed on the trip 

Guidelines

  • Be ready 15 minutes prior to pick-up
  • Driver will wait up to 10 minutes at the agreed pickup location.
  • Driver CANNOT leave their vehicles for any reason
  • Drivers CANNOT take items from or to your residence
  • Additional fee may apply if customer request the vehicle to wait at a scheduled location during an appointment

Cancellations/No-Shows

  • Rides MUST be cancelled 24 hours prior to pick-up
  • Repeated Cancellations/No-Show can result in suspension of service and/or billing for the scheduled trip